Prescription drug requests - Prior Authorizations, Exceptions, & Appeals
NavitusHealth solutions processes prior authorization & appeal requests for drugs obtained under the prescription drug benefit (i.e. pharmacy benefit), on behalf of OhioHealthy Medical Plan, To request prior authorization or an appeal for a drug that will be obtained under the PHARMACY benefit, submit the request to Navitus Health Solutions.
Drug coverage criteria require use in accordance with FDA-approved labeling, drug compendia (reference books) or substantially accepted peer-reviewed scientific literature. To demonstrate the medical necessity of a requested drug, medical records and relevant clinical information should be submitted with the coverage request.
Providers, members or authorized representatives can submit a request for drug coverage.
- Electronic requests: Submitting drug coverage requests online is convenient and allows you to track the status of your request. Refer to detail above for links to online portals to submit a drug coverage request electronically.
- Mail or Fax requests: Drug coverage request forms can be found below. These forms can be used to submit a request by mail or fax.
- Phone requests: Drug coverage requests can be initiated by phone. Call the applicable phone number listed to initiate a request.
For electronic PA submissions, OhioHealthy Medical Plans support ePA through Epic, Surescripts, CenterRx and CoverMyMeds.
For fax or mail, use the forms below:
Appeals Form
Exception to Coverage Request